Leading through Culture Change: Establishing New Values, Assumptions, and Norms
In this short webcast, Chris Wiekert, senior product manager at Infor, will take you through the steps he used to lead his department in a culture change from one with poor service levels, inefficient manual processes, and a general dissatisfaction towards the overall department, into a customer-focused, highly valued service to the organization.
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2018 AHRMM CQO Summit:
Each year at the annual AHRMM Cost, Quality and Outcom
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