Event Format



Wed, Jul 24, 2024, 12:00 PM – Wed, Jul 24, 2024, 01:00 PM


Member: FREE Non-Member: $99

Event Host

Open To

Members and Non-members


In an era where supply chain teams are diligently seeking substantial savings, Purchased Services emerges as a consistently overlooked yet potent avenue for bottom-line impact. Contract negotiations within this realm often yield immediate savings, especially as pandemic related escalations in staffing and supplies expenses have propelled expenditures at an unprecedented pace.

Join us in this session as we dissect the strategies, challenges, and triumphs in navigating the often underestimated realm of Purchased Services to unlock significant savings while retaining strong supplier partnerships.


  • Identify overlooked opportunities for negotiations within Purchased Services, recognizing areas that often bypass approval processes and may lead to significant cost savings.
  • Understand strategies for addressing resistance from service line leaders, fostering collaboration, and effectively engaging stakeholders in the process of scrutinizing suppliers and optimizing spend.
  • Learn strategies to craft and negotiate Purchased Services contracts that not only achieve spend goals, but also foster strong supplier partnerships and quality performance outcomes.


Earn 1 CEC for attending this educational webinar.


Dawn Plimmer
Director of Purchased Services

Dawn Plimmer is an executive with a diverse skill set and extensive experience in various industries. Armed with a Bachelor's degree in Marketing and an emphasis in Statistics from Iowa State University, Dawn has excelled in roles ranging from insurance, financial services, agribusiness, and health care.

In 2019, Dawn joined TractManager, where she assumed a pivotal role leading the implementation and training for a range of Spend products, including Purchased Services, Capital Market Intelligence, Recall Tracker, Consumables, and ExpertRFP. Currently, she spearheads the Account team for Purchased Services, working closely with clients to strategically manage their spend.

Dawn's professional journey has seen her lead teams on both national and global scales. Her expertise extends across project management, agile methodologies (CSM, CSPO), human resources (GPHR, SHRM-SCP), and learning and performance (CPLP). Notably, she holds certifications as a facilitator with Development Dimensions International (DDI) and is a Certified Change Management Professional (Prosci).

With a passion for helping organizations navigate transitions, Dawn focuses on the people side of change, bringing a unique blend of learning expertise, change management, and leadership support to the table. Her facilitation skills are evident in leading technical courses, leadership development, employee sessions, and executive development workshops.

Beyond her professional endeavors, Dawn resides in Urbandale, Iowa, where she enjoys gardening and tackling various home improvement projects. A proud graduate of Iowa State University, she navigates the complexities of being an ISU graduate within a household of University of Iowa devotees. The whole house however, unites to support the Kansas City Chiefs.

Janie Ott
Vice President of Supply Management
The University of Kansas Health System